Terms of service

TERMS AND CONDITIONS OF GLOBALSPOT.STORE

Last updated: 18/01/2025

1. GENERAL INFORMATION

This website is operated by GANIVEST S.L., CIF: B55459218, under the trade name GlobalSpot.Store. Throughout the site, the terms “we,” “us,” and “our” refer to GANIVEST S.L..

GlobalSpot.Store offers this website, including all information, tools, and services available, conditioned upon acceptance of the terms, conditions, and policies set forth in this document.

By visiting our site or purchasing something from us, you engage in our “Service” and accept these Terms and Conditions, including any additional terms referenced in this document.

If you do not agree with any of the established terms, we recommend that you do not use our website or our services.

2. LEGAL INFORMATION AND LIABILITY

  • Owner: GANIVEST S.L.

  • CIF: B55459218

  • Address: Calle Monte Aya 24, 1A, 28031 Madrid, Spain

  • Contact Email: ganivestcapital@gmail.com

  • VAT Number: [European VAT Number]

3. GENERAL CONDITIONS

  • We reserve the right to modify, update, or suspend the service at any time without prior notice.

  • We reserve the right to refuse service to anyone for any reason.

  • We shall not be responsible if the information provided on this website is not accurate, complete, or up to date.

  • We reserve the right to change prices and product descriptions without prior notice.

4. ONLINE STORE CONDITIONS

  • You declare that you are at least of legal age in your country or have permission from a legal guardian to make purchases in our store.

  • You may not use our products for any illegal or unauthorized purposes.

  • You may not transmit viruses, malicious code, or use the site in any way that could harm the platform’s security.

5. PRODUCTS AND SERVICES

  • Certain products or services may be available exclusively online through the website.

  • We do not guarantee that the colors and product descriptions will be accurate across all devices.

  • We reserve the right to limit sales to certain geographic regions.

  • We reserve the right to refuse any order.

6. SHIPPING AND DELIVERY

  • Orders are processed within 1 to 3 business days.

  • Estimated delivery times:

    • Spain and Europe: 5-15 business days.

    • USA and Canada: 7-20 business days.

    • Latin America and the rest of the world: 10-30 business days.

  • A tracking number will be provided when the order is shipped.

  • GANIVEST S.L. is not responsible for delays caused by customs or postal services.

  • Customers are responsible for any customs duties and taxes in their country.

7. RETURNS AND REFUNDS

  • Return period: 14 calendar days from the receipt of the product.

Return conditions:

  • The product must be in its original condition, unused, and with tags.

  • It must be returned in its original packaging.

Returns will not be accepted for:

  • Personalized products.

  • Discounted or clearance items.

  • Personal hygiene or health products.

Return process:

  1. Contact our support at ganivestcapital@gmail.com with photos and details.

  2. You will receive the return shipping address.

  3. Once the product is received and verified, the refund will be issued within 5-7 business days.

  • Refunds will be made to the same payment method used for the purchase.

8. DATA PROTECTION AND PRIVACY

  • We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

  • Collected data: Name, address, email, payment information (processed by third parties), and browsing data (cookies).

  • Customers may request the deletion of their data by emailing ganivestcapital@gmail.com.

9. ERRORS, INACCURACIES, AND OMISSIONS

  • We reserve the right to correct typographical errors, inaccuracies, or omissions and to change or update service information at any time without prior notice.

10. PROHIBITED USES

Use of the site is prohibited for:

  • Illegal or fraudulent activities.

  • Infringement of intellectual property rights.

  • Sending spam, malware, or viruses.

  • Obtaining information from other users without authorization.

11. DISCLAIMER OF LIABILITY

  • We do not guarantee that the use of our service will be uninterrupted or error-free.

  • We are not responsible for any direct or indirect damages resulting from the use of the site.

12. INDEMNIFICATION

You agree to indemnify and hold GANIVEST S.L., its affiliates, employees, and suppliers harmless from any claim or demand arising from the violation of these terms.

13. APPLICABLE LAW

  • These terms shall be governed by the laws of Spain and the European Union.

  • For customers in the USA, the laws of the state in which they reside will apply.

  • Any disputes shall be resolved in the courts of Madrid, Spain.

14. CHANGES TO THE TERMS AND CONDITIONS

  • We may update these terms at any time without prior notice. It is recommended to review them periodically.

15. CONTACT INFORMATION

For any inquiries, you can contact us at:

📧 Email: ganivestcapital@gmail.com
đź“Ť Address: Calle Monte Aya 24, 1A, 28031 Madrid, Spain
đź“ž Phone: +34 624 187 787